Over the last two years, artificial intelligence (AI) has progressed from intriguing and experimental to a must-have technology for enterprises worldwide.
AI is now altering the way we work, granting everyone access to digital superpowers and allowing businesses of all kinds to achieve more with fewer resources.
I anticipate that this year will be even more significant for AI, building on existing solid foundations to securely improve critical business processes—from how we conduct research to how we participate in meetings, conduct ourselves in conversations, and execute other daily chores. Mobile devices will play a critical role in these transformations, increasing productivity and streamlining workflows across a wide range of businesses, even highly regulated ones.
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Here are my top three predictions regarding AI trends in 2025:
Cloud-based AI services, such as ChatGPT, have gained a lot of attention due to their enormous computational capacity, but there are strong reasons not to share some data—including critical business and personal information—with cloud servers. In 2025, devices like foldables and smartphones will undertake more of the heavy AI lifting.
Thanks to increasingly advanced AI capabilities, these devices can already do various corporate AI operations without the need for cloud AI help. To just a few instances, AI in a foldable or smartphone can record, transcribe, and summarize meetings; bridge language gaps by translating oral and written communications in real time; and provide writing aid while creating emails, text messages, or documents.
Over the coming year, we’ll see these on-device AI capabilities improve and expand. For example, real-time AI allows you to take notes on the same device that is recording and transcribing the meeting, automatically timestamping your notes to match the current discussion. AI will use the device’s microphone to quickly absorb and distill information from your surroundings, allowing you to focus on what’s important while filtering out noise. Furthermore, AI will assist you in swiftly understanding and responding correctly to incoming communications, minimizing the need to manually compose responses.
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- Businesses will begin to focus more on actual AI capabilities than hardware specifications when evaluating technology investments.
Previously, organizations judged technology investments using physical measures such as a laptop’s battery life or CPU speed, each of which provided a simple or abstract depiction of a device’s capabilities. However, by 2025, businesses will be more concerned with whether the devices they are evaluating can deliver the exact AI capabilities that users require now, rather than CPU or battery specifications.
By focusing on specific value-adding capabilities rather than gigahertz or core count comparisons, the ROI of new technology may be more easily measured.
- AI WILL REQUIRE MOST BUSINESSES TO DEVELOP NEW IT GUIDELINES AND ORGANIZATIONAL SECURITY POLICIES.
As mobile devices have become ubiquitous in enterprises of all sizes, business leaders and IT teams have legitimately expressed concerns about network and data security. Devices have defense-grade protection from the chip up, ensuring that sensitive data is safe from even sophisticated hackers. However, heightened threat considerations will cause AI to alter the equation for corporate security policy by 2025.
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There are still concerns about data privacy and security, especially in highly regulated businesses like healthcare and financial services, where strict compliance criteria must be satisfied. However, there is no one-size-fits-all data handling and security solution, so organizations must have control over how AI manages app data. To accommodate businesses ranging from small-business owners who rely on their own phones to organizations with managed fleets of devices, AI-ready devices will require simple controls and an off switch for AI features to fulfill any business’s demands.
Simultaneously, enterprises must establish robust authentication and access rules, encrypt sensitive data, and employ mobile device management solutions for remote monitoring and management. They will be able to maintain compliance with organizational policies and regulatory requirements by employing monitoring tools and processes to track AI usage on mobile devices, as well as be informed of AI application usage and difficulties.
LOOKING FOR TOMORROW
Even though AI is a relatively new technology, it is already crucial to organizations and their employees—a trend that will only grow as more AI processing goes from the cloud to the gadgets we carry everywhere. By 2025, I believe AI will have progressed from “nice to have” to “must-have” for new technologies. Simultaneously, AI-capable gadgets will become so prevalent that businesses of all sizes will need to adequately secure and manage both apps and data; business leaders will decide whether to fully allow AI usage, tightly limit it, or turn it off completely.
After years of developing and delivering solutions to help organizations boost productivity, I am certain that 2025 will be an exciting year for AI. Now that it’s in millions of people’s wallets, automating ordinary chores and allowing us to do things that were difficult or impossible just two years ago, businesses worldwide will increase their efficiency while producing more and doing better.
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